How to use 5G Service in Ethiopia

How to use 5G Service in Ethiopia

What is the requirement to get 5G service?

  • Customers having 5G Supporting Mobile Phone/device and being in 5G network covered area Ethio telecom mobile service is automatically upgraded to 5G, accordingly can buy 5G package and enjoy the service.

Will every smartphone be able to use 5G service?

  • The 5G service can only be accessed by 5G supporting mobile devices.

Is all Ethio telecom mobile service types eligible for this service?

  • Yes, all Ethio telecom prepaid, postpaid and hybrid subscribers can access 5G

What is the price of 5G service?

  • Monthly 5G Mobile Package
  • 150 GB 1500 birr
  • 250 GB 1800 birr
  • Monthly Unlimited 5G Mobile Package
  • Fair Usage Policy applied after 400 GB 2250 Birr
  • NoteSpeed after Fair Usage Policy application 8 Mbs
  • Fair Usage Policy applied after 500 GB 2450 Birr
  • The price for 5G service is the same with the previous mobile service subscription and usage price of ethio telecom.

How to activate 5G service in my device?

For Android Phones:

  1. Go to Settings
  2. Select “SIM Card and Mobile Network”
  3. Select SIM.
  4. Select “Preferred Network type/mode”
  5. Select “5G/4G/3G/2G (Auto)”

For iPhone phones:

  1. Go to Settings on your phone
  2. Tap on “Cellular”
  3. Tap on “Cellular Data Option”
  4. Tap on “Voice & Data”
  5. Select “5G On”

I have a 5G device. Do I need to check whether it supports or not?

  • Most 5G devices are compatible with the 5G network. Some devices might require a software upgrade which will directly get pushed to your phone from the device brands. Please ensure you install the update to make your phone 5G-ready. Steps to update software:
  1. Go to Settings.
  2. Tap on “Software update”
  3. Tap on “Download and install”
  4. Select “install”

What happens if I move from a 5G coverage area to a 4G/3G coverage area?

  • You will be able to move seamlessly between 5G and 4G/3G networks without any action or intervention required on your part. The network displays on your mobile will show 5G or 4G/3G depending on the coverage available in your location
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